Covid-19 Guidelines

As a valued guest of The Sands hotel, we appreciate your loyalty and the trust you place in us as your hotel of choice. Recognizing the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and wellbeing of our guests and associates. With that in mind we wanted to update you on the actions we have taken in response to the outbreak.

Cancellation policy

REVISION/CANCELLATION

To receive a full refund, cancellations or reservation modifications must be done before 14 days of scheduled arrival. If reservation is cancelled or modified within 14 days prior to arrival, The guest will be responsible for the entire amount. Once guests have checked in, if there’s a check out before their anticipated departed date there will be no refunds. Guest would then be entitled to a voucher.

Thank You!